Need Help With Your Booking or Rental?
We’re here to make every part of your car rental experience smooth and worry-free. Whether you’ve already made a booking or have questions before you do, our support team is ready to assist.
Ways to Reach Us
Live Chat
Available on our website during business hours.
Phone Support
Available for urgent issues. Contact details vary by region and will be shown in your booking confirmation.
Need to Modify or Cancel Your Booking?
You can request changes to your reservation by replying to your confirmation email or using our Booking Management Portal (if applicable). We process cancellations according to our Terms & Conditions.
Multilingual Support Available
Our team speaks English, Bosnian, German, Italian, French, Turkish and Arabic. We’ll respond in the language you’re most comfortable with whenever possible.
Looking for Specific Information?
- FAQs – Answers to the most common questions
- Rental Requirements – What you need to rent a car
- Payment Methods – Card types, deposits, and billing
- Booking Changes & Cancellations – How to adjust your plans
We’re Here for You Before, During, and After Your Trip
At Yes.ba, support isn’t an afterthought – it’s part of the service. If something isn’t right, we’ll make it right. If you have questions, we’ll get you answers fast.