FAQ – Booking & Availability

How do I book a car with Yes.ba?

We recommend booking early, especially in peak seasons. However, we also support last-minute bookings, depending on availability.

Yes. You can manage your booking through your confirmation email or by contacting our support team. Cancellations and changes may be subject to our terms.

FAQ – Driver Requirements

What documents do I need to rent a car?


Yes, we accept most international licences. If your licence is not in Latin script, an International Driving Permit may be required.

You must be at least 21 years old, with at least one year of driving experience. Some vehicle categories may require you to be 25 or older.

FAQ – Payments & Deposits

What payment methods are accepted?

Yes. A refundable deposit is taken at pickup and released after the vehicle is returned in the agreed condition.

No. All costs are shown upfront during booking. We believe in clear, honest pricing.

FAQ – Vehicle & Pickup Info

Can I choose a specific car model?

We offer pickups at all major airports and cities, including Sarajevo, Mostar, Tuzla, Banja Luka, and more. Hotel delivery is available on request.

Yes — one-way rentals are available across Bosnia and Herzegovina and beyond. Just select your return city during booking.

FAQ – Cross-Border & One-Way Rentals

Can I drive the car into other countries?

Absolutely. One-way pickups and returns are available nationwide, with transparent pricing based on distance.

FAQ – Breakdown & Support

What happens if the car breaks down?

Yes. Our multilingual team is available throughout your rental period for any questions, changes, or help.

Still Have Questions?

Get in touch through our Contact Page or send us a message directly — we’re here to help.